1. Services and the engagement agreement
Redmont Counsel provides administrative and general management consulting for small businesses. These terms explain the proposed general arrangements for our listed services. An engagement begins only when the parties agree to a written scope or engagement agreement and satisfy any agreed starting conditions.
The written agreement identifies the client, service, work to be performed, deliverables, fee, payment schedule, expected timing, information needed, and any specific conditions. If a signed agreement expressly changes a provision of these general terms, that agreed provision controls for that engagement, subject to applicable law.
2. Listed services and fees
The listed one-time fees are: Business Management Consulting, $250; Administrative Process Review, $650; Organizational Structure Planning, $850; Operational Planning, $750; Business Strategy Development, $1,500; Performance Management Consulting, $600; and Internal Procedures Development, $950. All amounts are in U.S. dollars.
The $250 management consultation is a 90-minute session. Other fees apply to the service scope described in its detailed window and confirmed in the written agreement. Any applicable tax, approved expense, or additional work is disclosed before payment. An online service selection does not charge a card or create an engagement.
3. Defining and changing the scope
Before work begins, both parties should understand which business question, process, roles, planning cycle, measures, or procedures are included. The scope should distinguish the consulting deliverable from implementation, ongoing management, software work, employee supervision, and other excluded activities.
A request that materially changes the work, adds another workflow, expands the information review, or requires an additional session may change the fee or timing. We will describe the proposed change and obtain written agreement before performing chargeable additional work. Silence or a casual suggestion does not authorize an undisclosed charge.
4. Client responsibilities and information
The client is responsible for providing accurate, relevant information, access to an authorized decision maker, and timely feedback. The client should identify important constraints, deadlines, dependencies, and known problems that may affect the work.
Only materials the client is authorized to share should be provided. Anonymize or redact sensitive customer and employee information where possible. Do not send credentials, payment-card information, or unnecessary sensitive personal records. Where more sensitive material is essential, agree an appropriate handling method before transfer.
5. Scheduling and delivery
The appointment or expected project schedule is confirmed directly. A request form confirmation or assistant response does not reserve a time or commit the company to a deadline. The schedule may depend on agreed payment, receipt of information, and client availability.
If required information or feedback is delayed, the parties should discuss the effect on timing. Redmont Counsel will not silently treat a delayed client response as agreement to additional work. A material schedule change should be communicated and, where necessary, confirmed in writing.
6. Proposed payment arrangement
Unless the written agreement specifies another arrangement, the 90-minute management consultation is paid before the confirmed session. For a project service, the proposed default is 50% before work begins and 50% on completion of the agreed deliverable.
An invoice identifies the amount, purpose, due date, and accepted payment method. Unless otherwise agreed, a project completion invoice is due within 14 calendar days of issue. This website does not collect payment details or process a payment. The agreed invoice and engagement terms govern payment, not a form confirmation.
7. Overdue invoices and expenses
If an undisputed invoice is overdue, we may contact the client to clarify the issue and may pause further work after reasonable notice. Where there is a genuine dispute, identify the affected item promptly so it can be reviewed separately from any undisputed amount.
No automatic late-payment penalty, collection charge, or interest rate is imposed by these website terms. Such a charge must be expressly agreed and permitted by law. Third-party costs or travel expenses must be approved in advance; they are not silently added to a listed service fee.
8. Rescheduling a consultation
If you need to move a confirmed consultation, contact us as soon as possible. Providing at least 24 hours' notice helps us discuss another available time. Any specific late-rescheduling or missed-session arrangement must be stated in the engagement confirmation before payment.
We do not impose an undisclosed cancellation charge. If Redmont Counsel must reschedule or cancel, we will discuss a replacement time or return an unused prepaid consultation amount. A schedule change does not require the client to accept a materially different service.
9. Project cancellation and termination
Either party may request that an engagement stop by giving written notice. The parties should identify the effective stopping point, work already completed, deliverables in progress, and any approved non-cancellable third-party commitment.
The client remains responsible for agreed work reasonably completed before termination and preapproved commitments that cannot reasonably be cancelled. Redmont Counsel should identify the work and calculation rather than treating every project deposit as automatically non-refundable. We may stop work for serious misuse, unlawful instructions, persistent non-payment, or another material breach, with notice and an opportunity to resolve the issue where appropriate.
10. Refunds and unused payments
Where prepaid funds exceed amounts properly earned for completed agreed work and approved commitments, the unused balance should be returned. The calculation is based on the written scope, completed work, and agreed payment arrangement. There is no universal percentage refund that applies to every stage of every engagement.
After the amount and method are confirmed, our proposed administrative target is to issue an agreed refund within 14 business days. Payment-provider processing can take additional time. Completed consulting work does not carry a results-based refund promise, but this does not remove a remedy for a failure to provide the agreed service or a right required by law.
11. Reviewing a deliverable
A client should review the delivered consultation summary, plan, review, framework, or procedure and identify a material omission or inconsistency with the agreed scope promptly. The parties can then distinguish a correction from a new request or expanded project.
Revisions and their scope should be identified in the engagement agreement. Correcting an error in the agreed work is different from adding a new department, process, strategy objective, or planning cycle. These terms do not automatically deem a deliverable accepted merely because a short review period passed.
12. Confidentiality and permitted use
Each party should protect non-public business information received for the engagement and use it only for the agreed purpose. Information already public, lawfully known independently, or required to be disclosed by law may be treated differently. Any disclosure required by law should be limited appropriately.
Redmont Counsel should not publish a client's identity, materials, testimonial, or case study without permission. The client remains responsible for the authority to share its own records. A project-specific confidentiality or information-handling agreement can define more detailed requirements.
13. Ownership and working materials
The written agreement should identify the client's right to use the completed deliverable and any license or ownership arrangement. Unless otherwise agreed, after payment of the agreed fee the client may use the completed project-specific document internally for its business operations.
Redmont Counsel retains its pre-existing methods, general know-how, reusable formats, and materials developed independently of the engagement. This does not give the company ownership of the client's confidential information. Third-party materials remain subject to their own rights and licenses. Commercial resale, public redistribution, or use for another business should be agreed separately.
14. Advisory limits and implementation
The listed services provide consulting and defined outputs. The client retains responsibility for decisions, staff management, implementation, compliance, and the continuing operation of the business. We do not guarantee profit, revenue, savings, growth, productivity, performance, or another business result.
Advice reflects the information and context available for the agreed work. It is not a legal, tax, accounting, investment, employment-law, safety, or regulatory opinion. Obtain advice from a qualified professional where the decision requires it. Further support or implementation work requires a separate agreed scope.
15. Concerns, disputes, and applicable rights
If a concern arises, provide the relevant engagement information and explain the issue and requested resolution. The parties should first try to clarify scope, correct an agreed-work issue, or address an invoice or schedule concern in good faith.
Any liability limit, indemnity, dispute procedure, or other material allocation of risk must be clear in the signed agreement and subject to applicable law. These public terms do not impose hidden arbitration, an automatic waiver of remedies, or an exclusion of liability that cannot lawfully be excluded. Mississippi law applies where appropriate without overriding mandatory rights that apply to the client.
16. Communication and version
Use direct correspondence for scheduling, a cancellation, a payment question, an agreement, or a project instruction. The guided assistant and local request form are informational website features and do not deliver an instruction to the company.
The Last updated date identifies this version. Changes to public terms do not automatically replace an existing signed scope or payment arrangement. Before beginning an engagement, review the final written agreement and confirm that its details match the intended service.
Contact Redmont Counsel
- consulting@redmontcounsel.com
- ADDRESS
- 741 Avignon Dr, Ridgeland, MS 39157
- PHONE
- +1 6624090178